Thank you so much for the update, @French333 .
I saw you already tagged four Googlers in your previous reply where you highlighted the fake reviews the clinic had to counterbalance the one they weren’t able to take down.
Googlers may not respond but I am sure they read your post and escalate the issue to the appropriate department.
Sometimes a check may take time, but when it happened to me after a few months the profile of the business was completely erased from Google Maps. I know, it would be better to have it publicly visible with only the real reviews all published, as a warning from the users, and maybe this will happen too, because it looks like Google Maps is moving to this direction:
I selected French as a language, but on the bottom of the page you can translate it in every language you want.
The message popped up recently but in the wrong way, so I wanted to highlight it : Nothing to be scared of: New "Consumer alert message in your profile
Ermes