Hi Seniors / Moderators,
I haven’t been receiving notifications about our Connect in my email for a long time.
Previously, I used to get notifications when someone posted on Connect but now I don’t. I checked all the settings and they are correct, but I don’t understand what the problem is.
Why is this happening?
Da @Rakshith_LG …
Tudi Jaz Imam Isto e-mail Težavo Ter Nemogoče Objaviti Sliko…
To Je Od 28.10.2024 Nove Posodobitve Dalje…
Hvala Za Zelo Potrebno “Connect” Objavo…
@Rakshith_LG I have the same settings, but do receive email notifications, but less than before.
Did you check
Yes, @WilfriedB I checked the spam folder and also checked the settings in Connect (I have attached two screenshots above).
Will I receive notifications by setting an alternative email? Will the account be secure by setting an alternative email, apart from notifications?
@Rakshith_LG , I’m getting the emails but with:
“This message seems dangerous. Similar messages were used to steal people’s personal information. Avoid clicking links, downloading attachments, or replying with personal information.” @DeniGu @ErmesT @MortenCopenhagen , additionally, @AdamGT 's top board post for mentions on user name is not sending notifications for me.
Thank you for tagging a Google Moderator, @TiffanyStockstill
I have no issues with the notifications from LGConnect, and in fact I’m responding here because I received the email.
My only problem (I will have to work on it) is that the notifications from LGConnect are all classified as “promotions”
Thanks for mentioning the false positive about Connect messages @TiffanyStockstill this was reported to me on the weekend by others including @ShailendraOjha. I’m sure that @DeniGu will follow this up with some urgency.
Regarding the Leaderboard notifications, you can see a discussion on this on the October points leaderboards post starting with the comment by @PrasadVR here.
Same here @ErmesT receiving them under “promotions”
Hi @Rakshith_LG,
It’s possible that you don’t receive email notifications as often as before because you’re not following other Local Guides or tracking categories/topics. Here’s a great tutorial on how to stay updated on the content you care about.
Hope this helps!
Hi @ErmesT and @TerryPG, I found this article with steps on how to move emails from your Promotions folder to your Primary inbox. Moving a couple of messages should teach Gmail to correctly classify the emails from Connect moving forward. 
Is this a warning message that you receive with every email from Connect? Could you try to add the email address to a list of safe/trusted senders?
This article might help.
@DeniGu, First of all, thank you very much for your response.
I found the solution in the post you sent. I did as per the post, but I am getting notifications in Connect even though I am not receiving the email.
@PrasadVRThank you very much.
Thanks @DeniGu I had already started to move them, still the link is a good reminder and also gives some great tips.
Thank you.
