Hoping someone can help. It was suggested to make a post here regarding my reviews, photos and Q and As not being visible publicly.
I submitted a help ticket and received the following response:
"Thank you for contacting Google support. Based on the information provided, we are happy to confirm that there are no penalties against your account. Please log in on [Connect] in order to get full access to the forum and all the benefits of our community.
If you have any further questions please consult the [Local Guides Help Center]"
New reviews donât appear, and edits to old reviews donât either. Strangely, edits to a business (like adding a website address) do appear. I get Local Guides points with each post I make, but they never show. I review with structure and no expletives, and follow the policies.
If your reviews arenât showing up, itâs likely because Googleâs system has flagged your account, @A_reviews. If you previously posted reviews that violated the guidelinesâeven unintentionallyâGoogle may automatically filter out future reviews, even if they follow the rules.
Unfortunately, thereâs no workaround for this at the moment. You can try reaching out to Google Maps Help Community or Google Support, but in most cases, once an account is flagged, reviews will continue to be filtered. Hopefully, Google improves this system in the future!
Hi @A_reviews , welcome to Connect and thank you for asking.
Maybe, as @Hope said
Or maybe your reviews are not adhering to the policies
As we canât see your hidden reviews it is difficult to give you some tip.
Do you mind to share with us a screenshot of your 13 reviews?
Regarding Photos, according to your profile you posted two photos and only one of them is visible, and it is definitely NOT showing anything about the listing where it was posted. It is just showing a piece of road, and it was probably taken near the business, but it is not the type of contribution that should be added in Google Maps.
Do you mind to share a screenshot of the second photo too?