Not Receiving Google Local Guides Email Updates

[TiffanyStockstill]

Hi community, I noticed today that I stopped receiving the Google Local Guides email (headliner). The last email I received was described as Tiffanystockill, your November as a Local Guide dated 12/12/22. These emails would give me a review or summary of my impact. I still receive the Local Guides Connect updates but not this specific category as mentioned above. I also still receive Google Maps's Edits approved or not emails. Is it just me or did something change?

[SholaIB]

Hello @TiffanyStockstill 

I think something has changed or some os wrong because I received my February update/ your month in review E-mail. It listed;

• February highlights 
• Contributions
• Points earned 
• New views.

Although the information and data os often mixed up yet,it comes.

Please double check on your local guides E-mail preferences settrings that the boxes are ticked✅️ where you have;

1. Rewards 
2. News and products updates 
3. Contributions*** that's the one
4. Research and feedback 

Also make sure the city is set. If all that has been correctly set and the E-mails haven't been coming then you will need to escalate the issues with some Google moderators.

Happy guiding 

Cheers 

[gyanjyoti__nath]

Your Google Local Guides emails notification is turned off so you face this problem.

[TiffanyStockstill]

@SholaIB thanks for responding. All of my email notifications are checked. 

[TiffanyStockstill]

@gyanjyoti__nath thanks for your feedback however my email notifications are not turned off.

[SholaIB · Accepted solution]

Well @TiffanyStockstill 

If that's the case,the next best thing to do is tag a Google moderator to look into it for you.

Cheers 

[TiffanyStockstill]

@SholaIB thanks. I will tag a moderator if I do not receive the insights for March. I did receive the new pin email so it may just be a glitch in the system or with my email box.

[MortenCopenhagen]

@TiffanyStockstill

Another potential explanation:

I believe the monthly status emails are not sent to Local Guides whos contributions went down compared to the previous months.

At least that is what I have experienced. 

Morten 

[TiffanyStockstill]

@MortenCopenhagen 

• I've contributed more these past months compared to previous months.