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How to identify and report scams on Google Maps and Connect

Google Administrator

Caption: An illustration of a hand holding a phone and a speech bubble with a question mark next to it.Caption: An illustration of a hand holding a phone and a speech bubble with a question mark next to it.

When you report something suspicious on Google Maps or on Connect, we take it seriously. Keeping Maps and our community a safe space for everyone is one of our priorities. 

 

So how can you identify scams and let us know? 

 

A scam is a fraudulent scheme that deceives people to give away money or personal information. Watch out for messages, emails, or phone calls from unknown contacts that request personal information, or offer a financial transaction. Be careful of links to websites or promises of rewards that “unlock” when you provide personal details or fill in a survey. When in doubt, do not engage, click or fill in any requested information.

 

For example, a scammer may offer you money or rewards to rate or review a business on Google Maps that you haven’t visited. Once they earn trust, they may demand money in exchange for more similar jobs. They can introduce themselves as a business owner on Google Maps, a Google representative, or even a Local Guide like you. For more tips on spotting scams, check out this Help Center article.

 

If you find content or a profile that you believe violates our policies on Google Maps, what you can do is:

If you see something suspicious on Connect, use the Report inappropriate content option or start a new post on the How-tos board and tag a Google Moderator.  

       

Thank you for helping us keep Google Maps and Connect safe for everyone by reporting scams.

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