Congratulations on the new local guides connect!
I’m still trying to find my way, so apologies if I use a wrong category or topic. However, I still have issues with my reviews. Despite my best efforts, I haven’t been able to solve it at all. Sometimes the review hangs on text only, sometimes it goes through and everything seems okay. However, the minute I try to upload photos, mainly of food and entrances, never with recognisable people, the ones approved review reverts to “pending”. I really have no idea what I’m doing wrong.
My reviews and photos are in accordance with the guidelines and do not contain copyrighted information.
I would really appreciate it, if we could finally solve this issue because it is extremely frustrating. Any help would be greatly appreciated!
Edit: The review seems fine now, but I can guarantee that the minute I upload the photos you see below, the review revert back to “pending”. For the first screenshot, I’ve tried everything but it is absolutely impossible to upload photos of the beautiful dishes we had.
Edit2: both three views revert back to “posting” a.k.a.’ pending’ after a few hours.
Hello @BarkingMice
Not really a general solution, but months ago, I gave up to attach photos to any review, instead I post them directly to the place pin. That way, I know whether the text or a photo is rejected and if the latter, which one it is.
Before that, I also saw situations, where the upload of a review with photos attached was hanging “forever” and also saw some comments here, describing similarly.
Hi @MortenCopenhagen , thanks for taking the time to reply!
I I have checked, and it appears that the issue is not only limited to reviews with photos but, in these two cases, also affects reviews without photos, which surprises me. I will attach a screenshot for clarity. Normally, I upload photos directly with the review itself, as I assume others prefer seeing photos with reviews, just as I do. I haven’t tried uploading the photos separately to the place itself
Thanks so much @WilfriedB for your suggestion. I have to say that I’ve been dealing with this issue since last year, and although I’m not someone who gives up easily, it’s been incredibly frustrating, and I understand the feeling of wanting to give up. Posting photos directly to the place itself is a great idea, and I’ll definitely give that a try!
I don’t do many Reviews, but I have tried with and without Photos, as I’ve seen the complaints of others on here. It doesn’t seem to be a problem for me, so I can’t add any insight on a possible solution.
Llevo subiendo reseñas y fotos bastante tiempo. Me he cambiado de móvil y cuando publico una reseña si no lleva foto se publica. Ahora si le añado fotos se queda en estado publicando permantemente. Si lo subo a traves de google crome no me carga las fotos. Tengo conexion wifi perfecta y no se q puede pasar.
This means this photo was publicly posted earlier and hence there is some views on this. Moderation is a continuous process and hence at later stage it might have got hidden due to some policies restrictions.
This has been reported recently. So I will merge your report into the relevant discussion. This will enable you to follow along should the issue get resolved.
Hi since three weeks my uploads dont work. I tried everything. They are pending and not being uploaded. I treis several times on different locations and networks.Anyone has the same issues?
Yes, there are other reports reporting the same problem. I have moved you post to the relevant discussion so you can get notified when there is news on this.
@Kumaarsantosh, @MortenCopenhagen
Thank you for your explanation. From what I understand, my review and photos have been hidden due to moderation. I’m curious why they are not visible to others, as I’ve checked with a different account and confirmed that they don’t appear under the recent reviews and photos for this establishment. However, the view count continues to rise, going from 161 views yesterday to 226 today.
Best regards, Son
I wish I knew. Having contributions visible only to the contributor is normal for moderated content. The Pending upload is what I don’t yet understand. Views are likely from before it got taken down. It could also be that some Maps servers have the image while others don’t.
I have uploaded only the photos, as suggested, to the appropriate restaurants or hotels but they have either gone under in all the other photos (which I doubt) but I cannot find them. Since I’m not alone in experiencing this issue, this signifies that the problem isn’t solved by a long shot. Since the issue has been since mid last year, I’m -understandably- kind of fed up with it. So for the time being I’ll follow this post for a solution but I’ll stop posting on Maps.
